Introduction
Microsoft Bookings makes it easy to manage appointments and streamline your scheduling process. Whether you’re a solo professional or part of a larger team, Bookings offers two types of pages to suit your needs: Individual Staff Booking Pages and Team Booking Pages. Here’s a quick overview to help you understand the difference and choose the right option for your situation.
1. Individual Staff Booking Pages
Best for: Consultants, advisors, or any team member who manages their own schedule independently.
An individual booking page allows clients to book directly with a specific staff member. Each person has their own personalised page, showing only their available times and services.
Key Benefits:
Direct, one-on-one scheduling with a particular team member.
Ideal for professionals who manage their own client base.
Reduces scheduling conflicts by showing real-time availability.
Example use case: A financial advisor shares their personal booking link with clients for one-on-one consultations.
2. Team Booking Pages
Best for: Departments, shared service teams, or businesses offering pooled appointment slots.
A team booking page allows customers to choose from a list of available services, and Bookings automatically assigns an available team member based on their schedule. Alternatively, customers can choose their preferred staff member (if enabled).
Key Benefits:
Efficient for high-volume appointment bookings.
Allows service delivery by any qualified team member.
Clients can choose staff, or Bookings can assign them automatically.
Example use case: A tech support team offers a shared booking page where clients book a session, and the next available technician is assigned.
Which One Should You Use?
Choosing between an individual or team bookings page depends on how your business operates:
If you’re a sole trader or want to manage your own calendar, go with an Individual Staff Page.
If you’re part of a larger team or want to offer flexible availability across multiple staff, the Team Page is the better fit.
