What’s happening
Microsoft is dealing with a global outage of Microsoft 365. It started early this morning, Australian Eastern Daylight Time. The services affected include:
- Outlook and Exchange email
- Teams
- SharePoint and OneDrive
- Copilot
- Some security and management tools
Microsoft says the cause is a problem with its own servers. It has started bringing services back online, but some users may still see slow performance, sign-in errors or delayed email.
Do I need to do anything?
No. This is a Microsoft issue, not a problem with your devices, network or account settings. Please don’t reset passwords or reinstall Office. That won’t help, and it may cause other problems once service is restored.
In the meantime
- Outlook on your computer may still show your existing email, and messages you write will send automatically once the service is back.
- For anything urgent, use phone or SMS.
- Delayed emails should arrive on their own once Microsoft finishes its recovery. You shouldn’t need to resend them.
What we’re doing
We’re tracking Microsoft’s official updates and checking our clients’ systems as services come back. We’ll update this page when Microsoft confirms everything is fully restored.
If you’re still having problems after the outage is resolved, please contact our support team.
Once Microsoft confirms it’s fully fixed, change the “What we’re doing” section to say the incident is resolved.
Microsoft Service Status
- Microsoft Admin Center November 13, 2026User impact: Users may be unable to connect to multiple Microsoft 365 services.More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their […]
Power Platform Status
- Power Platform Admin Center November 13, 2026This site is updated when service issues are preventing tenant administrators from accessing the Power Platform admin center to view Service health status. Alternatively, customers can navigate to the M365 admin center to view the Service health status for the Power Platform services and Dynamics 365 applications.