Over the many years, APACMS have established a very large and thorough Server and Computer Network Monitoring and Maintenance checklist. The types of things we go over within this checklist help our clients get the most out of their computer equipment.
24/7 IT Monitoring Services
Increase productivity, remain competitive and reduce capital expenditure with our IT monitoring services.
Network monitoring is essential for companies of any size and branch, to ensure that their computer systems are performing properly and no outages occur.
We understand that not all business were created equal, that is why we offer flexible basic monitoring services, as well as a more comprehensive and powerful monitoring service.
Monitor your Entire IT Environment
We can then send daily, weekly or monthly reports containing response time, availability, up-time and much more.
Error alerts are set to our monitoring team can receives an immediate notification via several methods such as email, SMS, real-time or email to phone. Once the error is realised our experienced engineers will then attempt resolve the issue by first establishing the cause of the problem, then working with 3rd parties if required to have the issue repaired.
All detected issues are logged in our advanced ticketing system and a report can be sent to you to advise you of the cause and the steps taken to create a resolution.
Network & Computer Maintenance
- Physical Hardware Checks
- Backup & Restore
- Software Updates & Licensing
- Event Logs and Services
- Disk Management
- Anti-Virus & Security Software
- Security & Threat Protection Hardware
Active Directory - Microsoft Exchange Mail System
- Network Performance
- Other Miscellaneous Items