Server & Computer Network
Over the many years, APACMS have established a very large and thorough Server and Computer Networking maintenance checklist. The types of things we go over within this checklist help our clients get the most out of their computer equipment.
By discovering and resolving issues on the spot and performing routine tasks on our client's IT equipment, we are able to help ensure our clients remain free from data corruption, security breaches, and poor network performance, just to name a few.
Just like a car or any type of automobile, you need to maintain it so that it will continue to work throughout the ages. This type of analogy is a good way to understand the requirements of your office's IT infrastructure. We usually perform this maintenance monthly however; some clients have very large networks and require maintenance on a fortnightly basis. The types of checks we perform include.
Physical Hardware Checks
- Check hardware termination.
- Check hardware Interoperability if any.
- Identify any hardware faults on servers, printers, etc.
- Check functionality of other peripherals.
- Investigate any disconnected cables.
- Check for any incorrectly connected cabling.
- Check for error indicators or lights.
Backup & Restore
- Check Backup logs for errors.
- Verify Backup Job Consistency.
- Perform Test Restore using recent Backup Media.
- Ensure Backup is running as per Schedule.
- Run a cleaning tape when required.
Software Updates & Licensing
- Check for Microsoft Windows updates.
- Check for Microsoft Office updates.
- Check any third party applications for updates.
- Ensure antivirus definition update scheduling.
- Check for updated printer drivers.
- Ensure product licensing is current & valid.
Event Logs and Services
- Check System, Application, DNS, FRS & Security Logs.
- Archive old events to files with appropriate dates.
- Troubleshoot any found error events & warnings.
- Check for services failing start up.
- Check the correct services are starting up and disable any unnecessary services.
- Check disks for data integrity & consistency.
- Analyse disk performance and usage.
- Check status of RAID configuration if applicable.
- Perform & or schedule a chkdsk & defragment disks if required.
- Check disk capacity.
- Clear temp files.
- Check network shares and disable any unnecessary shares.
- Check event, history & virus logs.
- Check scan schedule times.
- Clear quarantined items.
- Ensure anti-virus definition updates are occurring.
- Enable and check firewall & router logs. Troubleshoot findings if required.
- Perform penetration tests on network/servers.
- Perform security checks on other applications & files if required.
- Check wireless authentication, encryption, access control & logs.
- Check for password strength policies.
- Check Active Directory replication.
- Check Active Directory using replmon, dcdiag & or netiq tools.
- Check & monitor Active Directory performance.
- Audit and disable and or remove unnecessary user accounts.
Microsoft Exchange Mail System
- Check Exchange event logs.
- Clear dead and or bad mail.
- Check individual mailbox space usage and note down any large mailboxes.
- Ensure replication & routing events are successful.
- Schedule a database compact using either isinteg or eseutil tools.
- Check Network Utilization rates.
- Monitor any excessive broadcast traffic.
- Identify any Network Bottlenecks.
- Check server performance using perfmon.
- Check DHCP, DNS & WINS configurations.
- Check WSUS synchronisation logs.
- Approve any necessary updates.
- Confirm Group Policies settings.
- Check the up-time of servers, switches and routers.
- Test UPS battery performance.
- Make a hardware profile in case you need to roll back to the last known working config.
- Test your contingency remote access mechanism(s), Example are PCAnywhere, Terminal Services, VNC, HP iLO management port.